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被迫幫外籍男除褲擦屁股 台空姐：屎味揮之不去
21 Jan 2019



台灣一間航空公司，有空姐昨日在網上發交，指一名外國男子在機上要求空服員提供不合理服務，包括要求協助脫褲子及內褲、甚至擦屁股，導致該名空姐身心受創，更指「腦中現在是揮之不去的屎味」。

據台灣媒體報道，該名空姐指，一個重約200公斤的外籍男子，需以輪椅代步。他在起飛後，要求換到經濟艙3個空位。其後，他又指右手在手術後未復原，無力去廁所，因此要求空姐協助他進廁所。誰料，其後他竟指，「我內褲脫一半，現在沒辦法拉下去，你幫我脫。」

該空姐指，看着他坐在馬桶上，雙腿打開，生殖器就在她眼前。她拿氈子蓋着他的大腿，憋氣幫他脫內褲。男子在如廁後，要求空姐幫他擦屁股，空姐拒絕幫忙。沒想到他竟指「我現在拉屎了，沒人幫我擦，我要怎麼出去？我要留在這間廁所嗎？」

該空姐表示，由於公司沒有男員工，沒有其他人能幫助她。而且，該男子不停咆哮，最終座艙長戴了3層手套協助他。他不但發出呻吟，更質疑沒擦乾淨。該空姐指，後來她把自己關在廁所裡又吐又哭，覺得自己被深深羞辱，亦身心受創。她亦指，「腦中揮之不去他的聲音、屎味」。

長榮航空其後回應事件時指，空姐毋須協助乘客如廁、餵食、醫療服務等特殊照護。另外，對於旅客提出無理、過分的要求，可運用機內異常旅客處理程序，以口頭溝通勸戒、書面警告等流程，予以拒絕，以維護機上安全、秩序及空服員應有的尊嚴。 

資料來源：星島日報

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